Is Presoft an authorized AutoCount dealer in Malaysia?

Yes, Presoft (M) Sdn Bhd is a leading authorized AutoCount dealer and Malaysia Digital Status company. We provide official software licenses, specialized plugins, and technical support to SMEs throughout Malaysia, including KL, Selangor, Johor, and Penang.

Does AutoCount support 2026 LHDN e-Invoicing?

Absolutely. Presoft provides the latest AutoCount e-Invoice plugins and cloud solutions that are fully compliant with the 2026 LHDN MyInvois mandates for Malaysian businesses.

What is the best AI receipt scanner for AutoCount in Malaysia?

The AI Auto Scan Analyzer by Presoft is the premier AI-powered OCR tool for AutoCount. It automates payment vouchers and journal entries from physical receipts for businesses nationwide.

Can I sync Shopee and Lazada sales with AutoCount?

Yes, Presoft provides specialized e-commerce integration plugins like Unicart and WooCommerce API that automatically sync marketplace sales and inventory data directly into AutoCount.

Does Presoft provide WhatsApp plugins for automated invoice records?

Yes, Presoft offers the WhatsApp Smart Pay+ plugin. This tool allows businesses to send invoices and payment links directly via WhatsApp, with real-time syncing that automatically records payments back into the AutoCount system.

Does Presoft provide customized plugins for AutoCount?

Absolutely. Presoft specializes in AutoCount Customization Services. We develop tailor-made plugins, custom reports, and API integrations to meet unique business operational needs across various industries.

Does Presoft provide nationwide AutoCount support?

Yes, as an award-winning Malaysia Digital company, Presoft (M) Sdn Bhd provides both remote and on-site training and technical support for AutoCount Accounting, POS, and Payroll across all Malaysian states.

Service Coverage Area

Malaysia

Kuala Lumpur/Selangor (HQ)
Penang
Perak
Kedah
Perlis
Johor
Melaka
Negeri Sembilan
Pahang
Terengganu
Kelantan
Sabah
Sarawak
Labuan

Overseas

Singapore
Thailand
Vietnam
Indonesia
China
Philippines

How We Deliver Our Services?

Cloud Accounting Deployment

Online/On-site Consultation Demo

Online/On-site Training

Remote Helpdesk Support

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Frequently Asked Questions (FAQs)

Does Presoft provide onsite AutoCount support in Puchong and the Klang Valley?

Yes, our headquarters is centrally located in Puchong, Selangor. We provide scheduled onsite consultations, system implementation, and hands-on training for businesses throughout Puchong, Petaling Jaya, Subang Jaya, and the whole of Malaysia.

How does Presoft support AutoCount users located overseas or other Malaysian states far from Puchong?

We have a dedicated service model for our overseas clients. This includes remote AutoCount Cloud deployment, online strategy consultations, and a digital helpdesk. We ensure your system is configured to handle regional requirements while providing instant support via screen-sharing, regardless of distance.

Where does Presoft provide onsite support?

Our physical onsite support and training services are primarily concentrated in Puchong, Selangor, and the wider Klang Valley. While we are centrally located to serve PJ, Shah Alam, and KL, we are also prepared to travel to other states in Malaysia as well as travel to outstation locations within our service coverage area to meet your specific business needs.

Is remote support as effective as onsite training?

Yes! In fact, it’s often faster. Our Remote Helpdesk allows our Puchong-based technicians to see your screen in real-time. Regardless of where you are, we can troubleshoot and guide you through AutoCount processes as if we were sitting right next to you.

What types of custom AutoCount plugins does Presoft develop?

We offer a wide range of specialized plugins developed at our Puchong HQ, including AI receipt scanner and automation of data entry, WhatsApp integration with AutoCount, E-Invoicing tools, Mobile Sales apps, and many more. Regardless of where you are, we can deploy these remotely to enhance your standard AutoCount setup. For more information of our plugins and customization, check out our customization list here or the plugins list from our menu!

Can your plugins be customized for my specific industry in Malaysia?

Yes. Our developers specialize in tailoring plugins for various sectors, from retail and wholesale to manufacturing. We can customize workflows to ensure your AutoCount system meets the specific tax and operational requirements of both Malaysia and overseas.

How are plugin updates and technical support handled?

All plugin support is managed by our remote helpdesk. We can perform updates and troubleshooting via screen-sharing for any client nationwide. This ensures that even if you are outside Selangor, you receive immediate technical assistance for your custom modules.